Healthcare professional? Take a look at our dedicated training site!
Healthcare professional? Take a look at our dedicated training site!

Request a Helpline Call

Request a Helpline call with a Music Detective

Fill in the form below to request a call back from one of our Helpline volunteers at a time that is suitable for you. You can book a call for yourself or on the behalf of someone else if they are not able to fill out this form. Calls will be approximately 15 minutes long.

Our Helpline volunteers can help you with tracking down personally meaningful music and give advice on making and listening to a playlist. If you are looking for more general advice on dementia, click here for a list of other dementia organisations and national dementia helplines that can help.

This service is available in the UK only.

About you

You may book a call on behalf of a person who cannot access this online form. You must have this person's consent to book a call on their behalf and share their contact details with us. The person must be in a position to clearly understand that they will receive a call from a Playlist for Life Helpline volunteer at the time you have booked for them. If you are unsure whether this service is suitable for the person you are referring, please contact us at

Booking on behalf of someone else


As estimate is fine here. We will contact you to confirm a call time in advance of the call.

The Playlist for Life Helpline is funded by the RS MacDonald Charitable Trust.